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Q: |
How to access AirLive IP Camera on IE11 |
A: |
Why I can't see the live view image on IE11?
Due to the IE11 currently doesn't support ActiveX component, so we have to do some settings manually to see the live view image on IE11, please refer to the attached file for your reference. |
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Q: |
Why can't I see the video image using Windows 8's Internet Explorer? |
A: |
Windows 8 comes with 2 different versions of Internet Explorer. Please use the Internet Explorer on the Windows 8's Desktop. The Internet Explorer on the Metro interface does not support Active-X. |
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Q: |
Can we change PoE-250HD cable hole from side to bottom? |
A: |
PoE-250HD is very difficult to change cable hole from side to bottom; therefore, to avoid camera damage, we don’t let customer to change cable hole by themselves. |
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Q: |
Can IP camera take picture with the same photo name every 1 minute? |
A: |
AirLive camera can take picture every one minute but cannot be the same name. All photo names are different by time. |
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Q: |
Why can’t I play my camera video record via internet? |
A: |
Please click the PDF file. |
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Q: |
How to adjust the lens module if PoE-250HD was mounted on wall ? |
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Q: |
What does IP Code mean? |
A: |
The IP Code, Ingress Protection Rating, sometimes also interpreted as International Protection Rating, classifies and rates the degree of protection provided against the intrusion of solid objects (including body parts like hands and fingers), dust, accidental contact, and water in mechanical casings and with electrical enclosures.
Solid particle protection
The first digit indicates the level of protection that the enclosure provides against access to hazardous parts (e.g., electrical conductors, moving parts) and the ingress of solid foreign objects.
Level
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Object size protected against
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Effective against
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0
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—
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No protection against contact and ingress of objects
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1
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>50 mm
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Any large surface of the body, such as the back of a hand, but no protection against deliberate contact with a body part
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2
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>12.5 mm
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Fingers or similar objects
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3
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>2.5 mm
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Tools, thick wires, etc.
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4
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>1 mm
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Most wires, screws, etc.
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5
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Dust protected
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Ingress of dust is not entirely prevented, but it must not enter in sufficient quantity to interfere with the satisfactory operation of the equipment; complete protection against contact
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6
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Dust tight
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No ingress of dust; complete protection against contact
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Liquid ingress protection
Protection of the equipment inside the enclosure against harmful ingress of water.
Level
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Protected against
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Testing for
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Details
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0
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Not protected
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—
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—
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1
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Dripping water
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Dripping water (vertically falling drops) shall have no harmful effect.
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Test duration: 10 minutes
Water equivalent to 1mm rainfall per minute
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2
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Dripping water when tilted up to 15°
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Vertically dripping water shall have no harmful effect when the enclosure is tilted at an angle up to 15° from its normal position.
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Test duration: 10 minutes
Water equivalent to 3mm rainfall per minute
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3
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Spraying water
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Water falling as a spray at any angle up to 60° from the vertical shall have no harmful effect.
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Test duration: 5 minutes
Water volume: 0.7 litres per minute Pressure: 80–100 kPa
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4
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Splashing water
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Water splashing against the enclosure from any direction shall have no harmful effect.
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Test duration: 5 minutes
Water volume: 10 litres per minute Pressure: 80–100 kPa
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5
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Water jets
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Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.
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Test duration: at least 3 minutes
Water volume: 12.5 litres per minute Pressure: 30 kPa at distance of 3m
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6
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Powerful water jets
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Water projected in powerful jets (12.5 mm nozzle) against the enclosure from any direction shall have no harmful effects.
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Test duration: at least 3 minutes
Water volume: 100 litres per minute Pressure: 100 kPa at distance of 3m
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7
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Immersion up to 1 m
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Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
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Test duration: 30 minutes
Immersion at depth of 1m
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8
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Immersion beyond 1 m
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The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. Normally, this will mean that the equipment is hermetically sealed. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.
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Test duration: continuous immersion in water
Depth specified by manufacturer
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Reference: Wikipedia |
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Q: |
What is the difference between Passive PoE™ and Active PoE? |
A: |
Active PoE has active components inside and it is able to transfer power up to 100 metres. Passive PoE uses free wires in the Ethernet cable and sends the equipments power along them to the far end. Passive PoEs range is about 30 to 40 metres / 100-130 ft. |
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Q: |
What is "VBR" and "CBR"? How can I use it to manage my IPCAM bandwidth usage? |
A: |
VBR and CBR can usually be found under IPCAM's camera settings. VBR stands for "Variable Bit Rate". When the camera is set to "VBR" mode, the bandwidth used by IPCAM is determined by the image quality setting. CBR stands for "Constant Bit Rate". When the camera is set to CBR mode, the users can defined what is the maximum bandwidth that the camera can use. For example, user can define the bit rate to "4Mbps". It means the camera can not use more than 4Mbps bandwidth. The image quality may drop to preserve the maximum bandwidth used. |
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Q: |
How to reset ActiveX to Allow Viewing? |
A: |
Please click the PDF file. |
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Q: |
Is this possible that camera works in horizontal position or vertical position? |
A: |
Yes, AirLive IP Camera can work in horizontal or vertical position. User can select rotation function to make the mirror or vertical flip. |
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Q: |
IP Surveillance Installation Video - Firmware Configuration and Lens Adjustment |
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Q: |
IP Surveillance Installation Video - Hardware |
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Q: |
Is there any App that can help me to view my IP camera on my smart phone (iOS or Android)? |
A: |
The IP Cam Viewer can support AirLive IP Camera and help you to view AirLive IP camera on a iOS or Android smart phone. Please search for "IP CAM Viewer" and download this App in AppStore or Market. The "IP CAM Viewer Lite" is free for Android.
Note:
1.) If your camera is as under list, please choose the model “OD-600HD” of IP Cam Viewer.
OD-600HD, OD-325HD,OD-325HD 2.5mm,
POE-100HD, POE-100HD-ICR, POE-200HD,POE-250HD
2.) If your camera is as under list, please choose the model “WN-2600HD” of IP Cam Viewer.
WN-2600HD, POE-2600HD, OD-2060HD, OD-2025HD, OD-2025PHD, WN-200HD, IP-200PHD
3.) If your camera is as under list, please choose the model “POE-5010HD” of IP Cam Viewer.
POE-5010HD
4.) If your camera is as under list, please choose the model “WL-2600CAM” of IP Cam Viewer.
WL-2600CAM, POE-260CAM, WL-2000CAM, WN-150CAM, IP-150CAM, WL-350HD, POE-280HD, POE-100CAM v2, POE-200CAM v2 |
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Q: |
How to use two-way audio function? |
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Q: |
Which microphone can work on IP Cameras? |
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Q: |
Can i take recording video using browser? |
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Q: |
How to setting motion detection function in IP cameras? |
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Q: |
How can I create preset when I cannot control camera lens? |
A: |
You can move camera lens by hand, you must open the front case. |
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Q: |
Can I take picture via browse IE? |
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Q: |
Could I somehow create a profile on the FTP settings which will upload a jpg or any type of image every a specific time of period? |
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Q: |
How to use AirLive IPCAM with mobile phone? |
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Q: |
How to use AirLive IPCAM with network album? |
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Q: |
Please find the following detailed information of DI/DO cables usage of IP-Cam. |
A: |
DI DI is trigger by circuit open or short. It is use DI+ Green/White and GND Blue/White. DO DO is a voltage output. Turn on is DC 12V output, turn off is 0V. It is use DO+ Orange/White and GND Blue/White. DC 12V 12V cable will always provide DC 12V(50mA maximum) output. It is use 12V+ Brown/White and GND Blue/White. (12V cable don't necessarily need to use.) |
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Q: |
How can I configure DDNS IPCAM at CamProExpress |
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